Privacy Policy

Information We Collect

We collect information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on our website, or when you contact us.

Personal Information

When you schedule cleaning services, request a quote, or contact us, we may collect the following types of personal information:

• Contact information (such as name, email address, mailing address, and phone number)
• Property information relevant to cleaning services (such as property size, type, and specific cleaning needs)
• Billing and payment information
• Service history and preferences
• Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you view
• Time and date of your visit
• Time spent on those pages
• Other statistics

This information helps us improve our website and service delivery.

How We Use Your Information

We use the information we collect for various business purposes, including:

• To provide and maintain our services
• To process and complete transactions
• To send administrative information, such as appointment confirmations and service updates
• To respond to inquiries and offer support
• To personalize your experience and deliver content relevant to your interests
• To improve our website, products, and services
• To protect against fraud and unauthorized transactions
• To comply with legal obligations

Disclosure of Your Information

We may share information we have collected in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety, we may share your information.

Business Partners

We may share your information with business partners who assist us in performing core services (such as hosting, data storage, and security) related to our operation of the website and provision of services.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. For more information about how we use cookies, please refer to our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites that are not affiliated with us. Once you leave our website or are redirected to a third-party website, we are no longer responsible for the protection and privacy of any information you provide. We encourage you to review the privacy policy of every site you visit.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are under 13, please do not provide any personal information on this website.

Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

California Privacy Rights

California Civil Code Section 1798.83 permits users of our website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write to us using the contact information provided below.

Changes to This Privacy Policy

We reserve the right to make changes to this privacy policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this privacy policy. You are encouraged to periodically review this privacy policy to stay informed of updates.

Contact Us

If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:

Garland's Carpet Cleaning Service
121 Eckel Rd
Little Ferry, NJ 07643-2108
Phone: (201) 641-0227
Email: rodneywatkins@gcarpetclean.com